Putting Profits Before Customers

Everybody has stood in front of a self-checkout system at a store and felt frustrated and overwhelmed. Although these devices were meant to make our lives easier, more often than not, they wind up creating new issues. There’s now even more justification to stay away from them.

Sylvain Charlebois, head of Dalhousie University’s Agri-Food Analytics Lab, claims that retailers mainly installed self-checkout devices to save labor expenses, without taking into account the needs of the customer. Customers haven’t liked these machines since they first arrived, in actuality.

Self-checkout devices have been actively invested in by companies such as Walmart and Target, who can replace cashiers and save up to sixty-six percent on labor expenditures. But research indicates that these devices frequently break down, necessitating human intervention to guarantee a seamless checkout procedure.

But self-checkout kiosks have a darker side as well. To increase their revenues, some stores have allegedly falsely accused innocent consumers of stealing or shoplifting. These retailers target gullible consumers and make them pay for fictitious “crimes” they never committed by citing self-checkout faults as justification.

Carrie Jernigan, a criminal defense lawyer, recently used TikTok to alert users to the risks associated with using self-checkout kiosks. She makes it clear in her film that big-box stores like Walmart would do anything it takes to pursue customers who may have unintentionally left an item in their basket or failed to pay for it. Even if your “offense” was an honest mistake, these firms will even send out a team of attorneys to sue you.

MY HUSBAND DYED HIS HAIR BLACK AT 78, AND I THINK IT LOOKS ABSURD. SHOULD I TELL HIM TO EMBRACE HIS AGE?

I pondered my options. Should I confront him directly, risking a potential argument? Or should I subtly hint at my disapproval, hoping he’d get the message? After much deliberation, I decided on a more tactful approach.

I started by complimenting him on other aspects of his appearance. “You look so handsome in that new sweater,” I said, trying to steer the conversation away from his hair. Then, I casually mentioned a news article about the trend of older men embracing their natural gray hair. I emphasized how attractive and distinguished it can make a man look.

He listened intently, a thoughtful expression on his face. I could see the wheels turning in his head. A few days later, he surprised me. He had stopped dyeing his hair! He looked refreshed, more natural, and surprisingly younger.

I realized that sometimes, a gentle nudge is all it takes. Instead of criticizing, I had simply presented a different perspective. And in the end, he made the right choice.

A few weeks later, we were out to dinner with some old friends. As we were waiting for our table, a young woman approached us. She complimented my husband on his “silver fox” look and asked him what hair dye he used. He chuckled and admitted that he hadn’t dyed his hair in weeks. The woman was surprised and impressed.

“You should keep it this way,” she said. “It’s so much more attractive.”

My husband beamed with pride. I couldn’t help but smile. It seemed that everyone else could see what I had been trying to tell him all along.

The incident taught me a valuable lesson: sometimes, the best approach is not to criticize, but to guide and suggest. By gently nudging him in the right direction, I helped him make a decision that not only improved his appearance but also boosted his self-confidence.

Related Posts

Be the first to comment

Leave a Reply

Your email address will not be published.


*